Success stories
Customer Journeys That Redefined The Way Enterprises Work
Global enterprises are transforming performance — see the dramatic impact of DAP solutions in action.
CASE STUDIEs
Proven Success in Digital Adoption
Challenge: Employees struggled to adopt a new CRM, leading to inefficiencies.
Solution: Implemented WalkMe in-app guidance, reducing training time by 40%.
Results: Increased software adoption to 85% within 3 months, leading to a 30% reduction in support tickets.
Challenge: A healthcare provider faced compliance risks due to inconsistent system usage.
Solution: Deployed digital walkthroughs to enforce compliance protocols.
Results: Achieved 95% adherence to critical processes and improved audit readiness.
Challenge: A global company struggled with the adoption of a new HRIS platform.
Solution: Built a customized digital adoption roadmap, with WalkMe-driven automation.
Results: Reduced onboarding time by 50% and improved HR efficiency by 25%.
Challenge: A global retail chain struggled with the adoption of in-store technology tools, leading to inefficiencies and low employee engagement.
Solution: Implemented a DAP with interactive guidance, in-app prompts, and real-time support tailored to various employee roles.
Results: Increased employee engagement by 60%, boosted adoption rates from 30% to 90%, and improved inventory accuracy by 25% and sales efficiency by 20%.
Challenge: A global manufacturing company faced challenges with low adoption of automation systems, impacting production efficiency.
Solution: Deployed a DAP to provide step-by-step guidance and real-time support on equipment interfaces, tracking performance metrics.
Results: Increased machine usage efficiency by 30%, boosted production output by 15%, and minimized operational downtime.
Challenge: An online education provider faced low engagement and navigation struggles with their new learning management system (LMS).
Solution: Integrated a DAP to offer on-demand tutorials, contextual help, and instructor feedback directly within the LMS.
Results: Increased student engagement by 45%, reduced dropout rates by 20%, and increased time spent on the platform by 35%.
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