Leadership Teams

Ben is a skilled Digital Adoption Platform (DAP) Consultant with a strong background in software development and process automation. At Future IT, he combines his technical programming expertise with deep product knowledge of WalkMe for SAP to design, build, and optimise user-centric solutions that drive adoption, accuracy, and efficiency.

Visionary leader in Digital Adoption Platforms (DAP) with a strong record of delivering enterprise-wide transformation through WalkMe strategy, implementation, and governance. Expert in designing scalable adoption frameworks that elevate user experience, improve onboarding efficiency, and drive measurable business outcomes across GTM, IT, HR, Finance, and Enablement functions.

A five-time finalist and three-time winner at WalkMe Realize events, two-time finalist in WalkMe DemoJam, and winner of the inaugural DemoJam event. Honored as the 2025 WalkMe Realizer DAP Professional of the Year for exceptional leadership and transformational business impact.

Combines over two decades of IT and enablement experience with deep expertise in digital transformation, revenue enablement, and enterprise adoption strategy, consistently delivering innovation through data-driven insights, automation, and user-centric design.

‍

Seasoned Human Resources Manager with over a decade of experience driving organizational success through strategic talent management and innovative people-centric initiatives. Proven expertise in full-cycle recruitment, employee relations, and performance management systems. Adept at leveraging HR technology and data analytics to streamline processes, improve efficiency, and enhance overall employee satisfaction and retention.

‍

A committed, dynamic and multi-skilled executive, who specialises in directing cross functional teams within all areas of operations and IT, SAP, Microsoft AX Dynamics, business planning, project management, property services, manufacturing, supply chain and purchasing environments.​

Dedicated to providing first class customer service and operating a cost-effective organisation.

Pawan Kumar is a highly experienced Chartered Accountant with an IFRS certification and deep expertise in finance, accounting, taxation, and costing. With decades of experience in integrated manufacturing, supply chain management, inventory control, and shared services, Pawan specializes in designing, implementing, and maintaining ERP projects, particularly with SAP, SAC, and Oracle-EPM.

His profound understanding of business processes allows him to craft strategic, client-focused solutions that drive significant efficiencies.

Mukesh is the driving force behind Future IT’s vision to be a global leader in WalkMe and SAP digital adoption. With over two decades of experience in technology consulting, he has led complex transformation programmes for enterprises across EMEA, APAC, and North America. Under his leadership, Future IT has established a reputation for speed, quality, and innovation in delivering WalkMe solutions, enabling clients to simplify processes, boost user adoption, and unlock measurable value from their digital investments.

A seasoned Digital Adoption professional and author of Change Rewired, Mick leads sales strategy and growth in the UK, Europe, and EMEA, helping clients navigate SAP change with confidence.

Mazlan leads Business Development for Future IT’s WalkMe Practice across the APAC region, bringing decades of experience in digital transformation and enterprise applications. With a career spanning both the customer and IT fronts, he has successfully guided organisations through large-scale technology and business change programs.A trusted advisor to regional enterprises, Mazlan combines strategic insight with hands-on execution to help clients unlock measurable value from WalkMe and SAP-led digital adoption initiatives across diverse markets.

Reece is an accomplished WalkMe consultant with over five years of experience, specialising in digital adoption within the SAP ecosystem. With a proven track record of delivering impactful WalkMe solutions for global enterprises, Reece has consistently driven user adoption, enhanced process efficiency, and contributed to measurable business outcomes. Their expertise spans SAP applications, including SuccessFactors, Concur, C4C, and Ariba, integrating WalkMe to optimise system usability and performance.

Recognised as a 2024 DAP 100 professional, Reece has supported over one million end users across over 50 applications. Skilled in technical implementation and strategic planning, Reece is dedicated to helping organisations achieve faster onboarding, improved compliance, and greater return on investment, establishing themselves as a trusted advisor in digital transformation initiatives.

Driven by a passion for enabling businesses to realize the true potential of their technology investments, Fatima Nausherwan founded Adopt Edge to deliver tailored digital adoption solutions that empower organizations to thrive in a rapidly evolving digital landscape.

With a proven track record of excellence, Fatima has twice been awarded the prestigious Top 100 DAP Professionals title, underscoring her expertise and commitment to innovation in the digital adoption field.

Chris is a seasoned Senior Treasury Professional with a strong record in leading complex initiatives, implementing custom systems, and establishing effective controls. Expert in financial management, he consistently meets KPIs and targets by driving improvements and ensuring compliance. Chris uses advanced project management and IT skills to streamline operations and align them with business goals. As a leader, he identifies inefficiencies, implements solutions, and motivates high-performing teams, resulting in notable financial improvements. Committed to excellence and continuous improvement, Chris significantly impacts the success of the organizations he supports.

Driving impactful change and digital adoption across complex transformation programs.

Martina combines WalkMe Digital Adoption expertise with Modern Change Management to deliver transformation that truly lasts. She helps organisations align people, processes, and technology to accelerate adoption and realise measurable business value.

With 20 years of rich experience in Corporate Application implementations and Transformations, Martina ensures every transformation moves beyond go-live to lasting success.‍

‍

Specialist in PROSCI-driven change, stakeholder engagement, and transformation delivery.Elisabetta is a Change Management specialist with over 10 years of experience driving transformation across the Aerospace & Defence sector. She blends PROSCI-based methodologies, training, and communication strategies to ensure lasting digital adoption and business change.